CONTACT

A: Purchasing a plan from Healing FoodFully Fitness & Nutrition is easy and convenient. Simply visit our website and navigate to the "Services" or "Plans" section. You can choose from a variety of customized nutrition and fitness plans designed to meet your specific needs and goals. Once you have chosen a plan, you can select your start date which will also be your billing date, then proceed to the checkout process and make a secure payment online. Upon completion of your purchase, you will receive access to your personalized plan and any additional resources or support materials included. Our team is also available to assist you throughout the entire process, so feel free to reach out if you have any questions or need guidance.

A: At Healing FoodFully Fitness & Nutrition, we offer both Monthly and Bundle Packages to cater to our clients' specific needs and goals. Our Monthly Packages are designed for clients who need accountability and a personalized approach to their health and fitness journey. With our Monthly Packages, there is a minimum of three months commitment to ensure results and keep clients accountable and clients have the option to customize their services on a month-to-month basis. On the other hand, our Bundle Packages are ideal for clients who who prefer a more flexible plan and want to make a more substantial investment in their health and wellness. Our Bundle Packages offer a discounted rate for bundling together multiple services, providing clients with a more comprehensive and cost-effective approach to achieving their health and fitness goals. Whether you choose a Monthly or Bundle Package, rest assured that our experienced Certified Personal Trainer and Fitness Specialist will work closely with you to develop a tailored plan that aligns with your unique needs and supports your journey towards optimal health and well-being.

A: No, you do not need any special equipment to work with Healing FoodFully Fitness & Nutrition. Our approach focuses personalized fitness and nutritional plans, to promote overall health and wellness. We believe in harnessing the healing power of food and exercise without the need for expensive or specialized equipment. Our expert health consultants will work with you to develop a plan that fits your lifestyle and goals, utilizing readily available resources to help you achieve optimal health. Additionally, we provide basic equipment such as resistance bands, yoga mats, light weights, and more, however we may recommend for you to invest in equipment in order to meet your health goals.

A: Virtual Fridays at Healing FoodFully Fitness & Nutrition are a unique opportunity for clients to connect with our Personal Trainer and Fitness Nutrition Specialist from the comfort of their own homes. Starting February 2024, every Friday, our team will provide all services (consultations, nutrition planning, and personal training) through video calls, making it convenient for clients to access our services regardless of their location. This initiative reflects our commitment to providing flexible and accessible support to help our clients achieve their health and wellness goals. Whether you are looking for guidance on meal planning, exercise routines, or overall lifestyle improvements, Virtual Fridays are an excellent opportunity to benefit from our expertise in a convenient and personalized way.

Healing FoodFully Fitness & Nutrition operates from Monday to Friday, from 7:00 am to 8:00 pm. On Saturdays, we are open from 7:00 am to 6:00 pm, and we are closed on Sundays. Our business hours are designed to accommodate the needs of our clients, allowing them to schedule appointments for fitness training, nutrition consultations, and other wellness services during convenient times throughout the week. Additionally, our online resources and materials are available to clients 24/7, providing access to valuable information and support beyond our regular business hours.

A: Simply visit our website, login using the information you provided when you purchased a plan, and navigate to your member icon and select "My Bookings or My Subscriptions" from the drop down options. From there, you can book from your existing package. Next, you can choose the date and time that works best for you from the available slots on our calendar. If you have any specific preferences or special requirements, feel free to include them in the comments section when booking, and our team will do their best to accommodate you. We look forward to helping you on your journey to better health and wellness!

The $15 registration fee at Healing FoodFully Fitness & Nutrition is a charge that applies when a new plan is purchased that grants you access to our comprehensive sessions and assessment process. If you purchased a Monthly Package and your recurring payments are uninterrupted, this will only be a one-time fee. Additionally, the registration fee covers the administrative costs associated with setting up your client profile, tracking progress, and providing ongoing support. This initial investment ensures that our team can dedicate the time and resources needed to develop a customized wellness plan tailored to your specific needs and goals. It symbolizes your commitment to your health and well-being, and allows us to continue your healing journey to a healthier and happier lifestyle.

A: There are a few potential reasons why you may be experiencing difficulty booking sessions with Healing FoodFully Fitness & Nutrition. Firstly, please ensure that you have created an account on our website or app, and that you are logged in when attempting to book. Secondly, make sure that you have signed all required forms and agreements. Thirdly, if you are trying to book a session outside of our regular business hours, that may be why you are unable to do so. It is also possible that all available session slots are currently filled. Please be aware that the site or app will not allow you to book a session less than 24 hours. Fourthly, you may have used all of your sessions and are welcome to purchase a new plan wait until your monthly subscription renews. If none of these apply to your situation, your account may be suspended or your subscription may have been cancelled due to a failed payment. Additionally, if you are attempting to book a specific type of session (such as a personal training session or nutrition consultation), please ensure that you are selecting the correct option from the dropdown menu. If you continue to experience challenges, please don't hesitate to contact our support team for further assistance. Thank you for your interest in Healing FoodFully Fitness & Nutrition, and we appreciate your patience as we work to provide you with the best possible experience.

A: At Healing FoodFully Fitness & Nutrition, billing for our services occurs on a monthly basis or one-time basis. The first payment will be processed upon enrollment, and subsequent payments will be automatically billed on the same day each month or your selected start date. We offer various packages and individual services, each with their own unique billing arrangements. Some clients may prefer a one-time payment (Bundle Packages) for a specific program, while others may opt for a monthly billing cycle (Monthly Packages) for ongoing support. Our billing process is transparent and detailed in our service agreements, ensuring that our clients are well-informed about the financial aspect of their journey towards better health. Rest assured, our team is also available to answer any questions or concerns you may have about billing and payment options.

A: At Healing FoodFully Fitness & Nutrition, we understand that life can be unpredictable and things may come up unexpectedly. Our cancellation and rescheduling policy allows clients to cancel or reschedule appointments up to 12 hours before the scheduled time without any penalty. However, if a client needs to cancel or reschedule within 12 hours of the appointment, the session booked will not be refunded. This policy ensures that our team can efficiently manage their schedules and accommodate other clients who may be waiting for an appointment. We value the commitment of our clients to their healing journey, and we strive to provide the best service possible while respecting everyone's time. If you have any questions or concerns about our cancellation and rescheduling policy, please don't hesitate to reach out to our team.